1. Acceptance of Terms

By accessing and using Gravitas Index, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Gravitas Index provides entity optimization, AI concierge, review automation, and related infrastructure services for real estate professionals. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Payment Terms

Services require a one-time setup fee and recurring monthly subscription. Payment terms:

Setup fee is non-refundable after work begins
Monthly subscriptions bill automatically
Cancellation requires 30 days notice after initial 90-day period
No refunds for partial months

4. User Responsibilities

You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Comply with all applicable laws and regulations
Not misuse or abuse our services

5. Limitation of Liability

Gravitas Index provides infrastructure and tools but does not guarantee specific business outcomes, lead conversion rates, or search engine rankings. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

6. Termination

We reserve the right to terminate or suspend access to our services at any time for violations of these terms or for any other reason at our sole discretion.

7. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

8. Contact

For questions about these Terms, contact us at hello@gravitasindex.com